Returns are possible within 14 days without giving a reason.
PLEASE CONTACT US BY EMAIL OR TELEPHONE FIRST FOR POSSIBILITY TO RETURN THE GOODS! WE WILL AGREE WITH YOU THE BEST POSSIBLE WAY FOR SENDING GOODS. DO NOT SEND GOODS TO THE ADDRESS LISTED IN THE INVOICE RECEIVED!
The maximum time limit for reviewing a claim returned by the seller and sending a written statement is 30 calendar days from receipt of a written claim and sending the goods for a claim, whichever occurs later. < / p>
In case of acknowledgment of the complaint, the customer has the right to reimbursement of costs associated with sending the goods back. Warranties are not provided for obvious or hidden defects caused by improper use or handling of the goods, or if the technical standards and conditions given by the seller have not been complied with. Complaints are governed by the terms and conditions.
To expedite the complaint, you can fill out the return form. However, this is not a condition.
Contact:
Email: info@bohemiagoldcrystal.com
Tel: +420702163888